Key Fact Statement - Spoon Credit Card

SCHEDULE OF CHARGES (w.e.f. 01/05/2022)
Joining Fee Nil
Annual Maintenance Charges(Per Annum) Rs.500/- + GST p.a., Waived if spends are greater than Rs.30,000.00 during last year.
Add on Card Fee Nil
Min Amount Due 5% of Total outstanding or (Min Rs.100/-)
+ EMI (if any EMI is running)
+ Over limit amount (If any)
+ Unpaid MAD of the previous billing cycle
+ all applicable taxes
Revolving Interest Rate(On payment of minimum Due) 2.5% per month with APR of 34.49%
EMI interest & charges 1.25% Per month
Processing Fee: 2% of the conversion amount, minimum of Rs.100.00 and maximum of Rs.1500.00 + Applicable taxes.
Processing fee on EMI conversion & Balance transfer Rs.100.00 minimum or 2% of conversion amount
+ applicable GST whichever is higher Maximum capping Rs.1500

SCHEDULE OF CHARGES (w.e.f. 01/05/2022)
Cash Advance
Cash Advance Limit
Free Credit period Finance Charges
20% of total credit limit will be available as a cash limit.
2.5% pm + Applicable Taxes
Cash Advance Fee
At domestic ATM
At international ATM
Minimum Rs.100/- Or 2.5% of cash withdrawal amount whichever is higher
Late Payment Fee
Statement Due
Statement Balance Late Payment Fee Excluding GST
Less than Rs.500 Nil
Rs.501 to Rs.5000 Rs.500
Rs.5001 to Rs.10,000 Rs.600
Rs.10,001 and above Rs.750
Over Limit Fee 2.5% of the over limit amount or Rs.500/- + Applicable taxes whichever is higher
Card Replacement fee Rs.250 + GST
Card cancellation fee Nil
Card Re-issue fee Rs.250 + GST
GST GST will be levied on the annual fee at the rate of 18% or as per Govt. guidelines.
Reward Point redemption fee Rs.10/- Rs.99/- plus applicable taxes
Foreign Currency Mark- Up Fee 3.5% Plus Applicable GST
Duplicate Physical Statement Fee Rs.200/- Plus Applicable GST
Card De-hot listing fee Rs.300/- Plus Applicable GST
Card reactivation fee Rs.300/- Plus Applicable GST
Fuel Surcharge waiver (Petrol Surcharge) For Petrol, 1% of transaction value (excluding taxes wherever applicable ) for single transaction spends between Rs.500/- to Rs.4000/-, maximum waiver of Rs.200/- per month.

All taxes would be charged as applicable on all the above Fees, Interest and charges.

  • “Applicable Taxes” means:
  • For the cardholders having State of residence in the records of Bank on the statement date as “Maharashtra” - Central Tax @ 9% and State Tax @ 9%
  • For the cardholders having State of residence in the records of Bank on the statement date as other than “Maharashtra” - Integrated Tax @ 18%

Your continued usage of the card will be deemed as acceptance of these amendments.

Goods and Service Tax is applicable on all fees, interest and other charges

Illustration on Interest Free (grace) period

Interest free period will not be available if you have not paid the previous month’s outstanding amount in entirety. Interest free period from the start of the billing cycle date shall not exceed 49 Days. Payment Due Date on your Card is 18 days after the Statement Date (Please check your statement for your exact Payment Due Date). Therefore the free credit period can range from 18-49 days depending on your Payment Due Date.

Illustrative Example for Interest Free Period Calculation:

For a statement for the period 18th April to 17th May, the payment due date is 5th June. Assuming you have paid Your previous month’s dues in full, the interest free period would be:

For the purchase dated 18th April, interest free grace period is from 18th April to 5th June = 49 days and for the purchase dated 6th May, interest free grace period is from 6th May to 5th June = 31 days.

Billing Statement: Your billing statement will be generated every month (currently on 18th). It will contain a break-up of all purchases, repayments, fees, interest charges, refunds and taxes. In case the card was not used in a month, the statement will mention there were no spends in that month.

Mode of sending statement: The billing statement will be shared over email, on a monthly basis to you, and will also be available on your Spoon app.

Minimum Amount Due:

When you get your Spoon Card statement, you can choose to pay the full amount (Total Amount Due) or pay just 5% of the Total Amount Due. This is known as Minimum Amount Due (MAD), and at least this amount must be paid before the Payment Due Date (currently on 1st or 2nd). The remaining balance can be carried forward to subsequent months. This Minimum Amount Due will be:

i) 5% of the outstanding amount or Rs.100 (whichever is greater) PLUS ii) Total sum of any card fee, overdue minimum payment iii) Any amount exceeding the credit limit iv) Entire amount of any installments (EMI) due (if/as applicable)

You can also pay the Total Amount Due or an amount between the Minimum Amount Due and Total Amount Due.

Method of payment

You can pay the outstanding dues from the App itself, through the following modes: Debit Card b) Netbanking c) UPI d) IMPS/NEFT to the unique Spoon Card account number provided in app.

Billing Disputes Resolution: 

In case of any query or a dispute on any transaction, you must inform us within 30 days of receipt of the statement, by using any of the contact particulars stated below. We will assist you by providing information in relation to charges to the card account. A temporary suspension would be applied on the disputed transaction while under investigation. This would be resolved within a maximum of 60 days.

Complete Postal Address of card issuer: 

Bank of Maharashtra, Lokmangal 1501, Shivaji Nagar, Pune - 411005

Grievance Resolution

Helpline Number: 1800 102 2636

Email id:

If you are not satisfied with the response from regular channels, you can escalate the issue by sending an email to